Welcome to CLIDE Support

Powering your business with expert assistance !!
Get the support you need, whenever you need it.

Our support plans
From providing guided onboarding to round-the-clock technical assistance, our wide range of support plans cover businesses of all sizes.

 Classic Support

Running a growing business on a tight budget? No worries Classic support servicescome included with your CLIDE Analyser subscription. You can easily connect with our support team via email, phone, or chat, or even request a remote assistance session whenever you need help.



 Premium Support
Book personalized one-on-one onboarding sessions with our product experts and enjoy 24/7 multi-channel support.  Premium support  provides the extra guidance you need to configure and seamlessly launch your new  CLIDE Analyser  subscription for your business.

 Enterprise Support
With a dedicated point of contact focused solely on your business,  Enterprise Support  offers a comprehensive service that blends  priority issue resolution, Strategic Account Management, proactive support, and insight-driven guidance  to ensure seamless operations. 
-     A dedicated Key Account Manager (KAM) who works in conjunction with your company, prioritizing and managing all your product, support, and service requirements to deliver a personalized experience 
-     24/7 multi-channel support with a quick response time 
-     Quarterly feature-usage reports with recommendations and best practices to optimize performance 
-     Early access to new product features with free demos on how to use them 

Support Services

Turnkey Solutions

For mid-sized to large businesses seeking a smooth, end-to-end implementation of our products,  CLIDE Enterprise Business Support  is the ideal choice. Our expert solutions team will manage the process, customize and deploy the most effective solutions tailored to your needs, ensuring seamless integration and optimized business operations.

Odoo • Text and Image
Odoo • Image and Text

Configuration help

Looking to streamline the initial setup and get started quickly? We’ve got you covered! With Jumpstart, a dedicated expert will handle the setup and configuration of your CLIDE software to fit your business needs. We understand that, as a business owner, reducing the time from purchase to full functionality is a priority. So, relax while we take care of getting you up and running.

Product Training

Sign up for our customized, interactive training sessions and let our expert trainers guide you through everything you need to know about setting up your CLIDE Software, industry best practices, and more! The best part? Our training is available both online and on-site, so no matter where you are, we’ll bring the learning to you.

Odoo • Text and Image
Odoo • Image and Text

Onboarding

Maximize the benefits of CLIDE with a tailored Product Onboarding experience. Our onboarding specialists will guide you through your Zoho product or suite in personalized one-on-one sessions. This ensures you can efficiently set up and configure the product to meet your company’s specific needs.

Talk to us !
Get in touch with our support team via email, call, or chat. Schedule a meeting.

Got a Question ?
Get answers from the experts from the CLIDE Support community for every doubt.

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Check out what our customers are saying!
Technical support can sometimes be challenging—either the explanations are too technical to follow, or it’s difficult to clearly express what you need. However, our CLIDE support representative was not only friendly and helpful but also had the ability to understand our concerns and patiently break down complex technical processes into simple, easy-to-understand terms.

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