CLIDE S.A uses world-leading security solutions to

secure our service so your data can be kept safe.

Overview

CLIDE S. A manages information of our customer as our own data. We understand that our customers expect us to protect their data with the highest standards and are committed to providing them with a highly secure and reliable environment. Our security model and controls are based on international standards and industry best practices, such and OWASP Top 10.

How do we secure your data?

Our systems are hosted on multiple Availability Zones at Amazon Web Services. This allows us to provide a reliable service and keeps your data available whenever you need it. We provide disaster recovery site on AWS server from different region.

These data centers employ leading physical and environmental security measures, resulting in highly resilient infrastructure.

Application Security

CLIDE S. A implements a security oriented design in multiple layers, one of which is the application layer. The CLIDE S. A application is developed according to the OWASP Top 10 framework and all code is peer reviewed prior to deployment to production.

Our controlled CI/CD process includes static code analysis, vulnerability assessment, end-to-end testing, unit testing which addresses authorisation aspects and more. CLIDE S. A developers go through periodic security training to keep them up-to-date with secure development best practices.

Infrastructure Security

Another layer of security is the infrastructure. As stated, CLIDE S. A is hosted across multiple AWS Availability Zones. Furthermore, our infrastructure is protected using multiple layers of defense mechanisms, including:

  • Firewalls for enforcing IP whitelisting and access through permitted ports only to network resources
  • A web application firewall (WAF) for content-based dynamic attack blocking
  • DDoS mitigation and rate limiting
  • NIDS sensors for early attack detection
  • Advanced routing configuration
  • Comprehensive logging of network traffic, both internal and edge

Data Encryption

CLIDE S. A encrypts all data both in transit and at rest:
  • Traffic is encrypted using TLS 1.3 with a modern cipher suite, supporting TLS 1.2 at minimum
  • User data is encrypted at rest across our infrastructure using AES-256 or better
  • Credentials are hashed and salted using a modern hash function

External Security Audits and Penetration Tests

Independent third party assessments are crucial in order to get an accurate, unbiased understanding of your security posture. CLIDE S. A conducts penetration tests on an annual basis both in the application and in the infrastructure level using well-known, independent auditors.

Physical Security

CLIDE S. A is a cloud-based company, with no part of our infrastructure retained on-premise. Our physical security in the offices include personal identification based access control, CCTV and alarm systems.

CLIDE S. A’s data centers are hosted on Amazon Web Services and Google Cloud Platform infrastructure, where leading physical security measures are employed.

Disaster Recovery and Backups

CLIDE S. A is committed to providing continuous and uninterrupted service to all its customers. We consistently backup user data every 30 minutes. All backups are encrypted and distributed to various locations, where they are retained for 25 days.

Our Disaster Recovery Plan is tested at least twice a year to assess its effectiveness and to keep the teams aligned with their responsibilities in case of a service interruption.

Security Awareness and Training

CLIDE S. A understands that its security is dependent on its employees. Therefore, all our employees undergo thorough information security awareness training during onboarding. Further security training is provided on a quarterly basis. Additionally, all employees must sign our Acceptable Use Policy.

Access Control

We know the data you upload to CLIDE S. A is private and confidential. We regularly conduct user access reviews to ensure appropriate permissions are in place, in accordance with the least privilege principle. Employees have their access rights promptly modified upon change in employment.